select avg(cast(dbo.fn_nwdays(requested,resolved) as real)) as time2close from mems_requests where not resolved is null and requested > '11/14/2009'
Helpdesk Automated Service System
Welcome to the Computer Services Helpdesk Automated Service System.  This system allows members of the NCI-Frederick community to place requests for service with the Helpdesk, or check the disposition of pending or past requests.  Note: you must be a member of the NCI-Frederick community to utilize this system.  Other, authorized NCI employees should contact the Computer Services Helpdesk via Phone or E-mail.

Please select a function from the list below:

 Submit a Request for Service
 Check the Disposition of Pending or Completed Requests